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Your Frequently Asked Question
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Q) I want to add funds to my HWIN prepaid account using my credit card. What are the steps I should follow?
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A) The HWIN system does not store credit card information. However, you may access your generator registration at any time at www.hwin.ca and add funds to your registration’s pre-paid account to cover manifest and tonnage fee charges. To do this, log in with your user name and password, locate the “Administration” drop-down menu at the top of the page and select “Add to Pre-paid.” Then complete the required fields and submit the amount you wish to deposit.
You may also add funds to your generator registration’s pre-paid account by mailing a cheque payable to the Minister of Finance for the amount you wish to deposit. Please quote the generator registration number with the cheque. Our mailing address is:
Ontario Ministry of the Environment, Conservation and Parks
Environmental and Reporting Branch, Area M
135 St. Clair Avenue West
Toronto ON M4V 1P5
If you have sufficient funds in your registration’s pre-paid account, manifest and tonnage fees will automatically be deducted once the information is up-loaded into your generator registration. Receipts for these payments will be sent to the main contact person's e-mail address.
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